Solutions Through IT

November 26, 2011

Resetting the Trend Micro Client/Server for SMB & Worry-Free Business Security password

Filed under: Antivirus — solutionsthroughit @ 12:00

1.    Browse to C:\Program Files\Trend Micro\Security Server\PCCSRV\Private (replacing C: with the drive the product is installed upon).

2.    Open ofcserver.ini in a text editor such as Notepad.

3.    Search through the file for the section marked with “[INI_SERVER_SECTION]“.

4.    Under the “[INI_SERVER_SECTION]” locate the “Master_Pwd=” line.

5.    Change the “Master_Pwd=” line to read “Master_Pwd=70″ and save the file.

6.    Launch the Services Snap-In (Start > Run > services.msc).

7.    Right click on the “Trend Micro Security Server Master Service” and select “Restart”.

8.    You should now be able to login to the web console using “1″ as the password.

That should allow you to login, once you are logged in don’t forget to change the password to something more secure!

(Reposted from http://www.toriangroup.com/Resources/Forums/TechIssues/tabid/195/forumid/15/postid/4/scope/posts/Default.aspx)

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