Solutions Through IT

August 12, 2011

Massive Memory Usage / Huge Database by AVG Admin Console

Filed under: Antivirus, Server 2003, Server 2008, Server 2008 R2 — solutionsthroughit @ 10:22

Had this issue on a number of machines, where AVG Admin will consume huge amounts of RAM and disk space.  One solution that I’ve found is as follows:

Dear customer,

Thank you for your email. The memory leak issue should have been resolved with the 3175 build.

Please open the AVG server Monitor from the icon on the task bar Click Stop Server

Please go to the following directory an delete the file named “avgdb.fdb”

C:\Documents and Settings\All Users\Application Data\AVG10\Admin Server Data

Once the file has been deleted please proceed as follows.

– Click “Start”
– Click “All programs”
– Click AVG2011 Remote Administration”
– Click “AVG Admin Server Deployment Wizard”
– Click “Next”
– Click “Next”
– Un-tick “Perform data centre database backup to folder” and click “Next”
– Select “Create new empty datacentre database” and click “Next”
– Click “Next”
– Make sure all boxes are un-ticked and click “Next”
– Click “Next”
– Click “Next”
– Click “Next”
– Click “Next”
– Click “Deploy”

There will be a new “avgdb.fdb” folder generated.
Please monitor this folder over the next few days and if it starts to grow rapidly please inform us.

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